Refund Policy

The short version

Digital content is generally non-refundable once delivered. You can ask for a refund if we got something wrong, if the service did not deliver what it described, or if you have not started using your purchase within 14 days.

When you can get a refund

You may request a full or partial refund when:

• the purchase was a subscription or report bought less than 14 days ago and the corresponding benefits have not been used yet;
• a service fault prevents the purchased benefits from working as described and we cannot fix it within a reasonable time;
• we change the content of a benefit you already purchased in a way that clearly differs from what was described at purchase time;
• there was a billing error, such as a duplicate charge or an incorrect amount.

When you cannot get a refund

A refund does not apply when:

• the chart, reading or report has already been generated and delivered (digital content counts as used once delivered);
• a subscription period has already been consumed (for example, a monthly subscription has entered its second month);
• the account was terminated for violating the Terms of Service;
• the purchase was repeated for speculative, abuse or farming purposes.

How to ask

Email [email protected] with your account email, the order number if you have one, and the reason. We reply within 5 business days. Approved refunds are returned to the original payment method, usually within 5–10 business days.

Purchases made through an app store (App Store / Google Play) follow that store's own refund process.

An honest boundary

ANMONI is still early and not every paid feature is live yet. This page states the refund rules we will follow once paid features open. Until a paid feature is available, no charge happens, so there is nothing to refund.